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FAQs

What is SparkPetal's shipping policy?

At SparkPetal, we offer free shipping on all orders, regardless of the order size or destination within the country. Orders are processed within 1-2 business days and typically delivered within 5-7 business days. You will receive a tracking number via email once your order has been shipped.

Are SparkPetal products suitable for all skin types?

Yes, SparkPetal products are formulated to be suitable for all skin types. Whether you have dry, oily, combination, or sensitive skin, our natural ingredients are gentle yet effective, ensuring that everyone can benefit from our skincare and haircare solutions.

How can I track my order?

Once your order has been processed and shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier's website. If you have any issues with tracking your order, please contact our customer support team for assistance.